NexavateAI · Healthcare Platform
Trust & Security Center
Documentation for security, privacy, compliance, and AI transparency — structured for procurement teams, IT security reviewers, and healthcare enterprise buyers evaluating NexavateAI.
Privacy Policy
How we collect, process, store, and protect information in the NexavateAI platform — including patient booking data, OTP verification, AI interactions, and third-party processors.
Read Privacy PolicySecurity Overview
Architecture diagram, encryption details, role-based access controls, OTP verification pipeline, audit logging, and database security — all in one place for your security review.
View Security DetailsAI Transparency
Which AI models power SYRA and NEXA, what data each model sees, human oversight mechanisms, limitations, and our commitment to AI not replacing clinical judgment.
AI Transparency ReportCompliance
Security controls mapping, industry best practices followed, customer compliance support, and deployment options that can align with your organisation's regulatory requirements.
Compliance InformationTerms of Service
Enterprise-grade terms covering demo usage, healthcare disclaimers, AI assistant limitations, appointment policies, intellectual property, liability, and governing law.
Read TermsContact
Privacy inquiries, security reports, vendor questionnaires, data requests, or enterprise evaluation — contact our team directly.
Contact usSubprocessors
Third-party infrastructure providers — MongoDB Atlas, OpenAI, Resend, Qdrant, and hosting — with purpose, data processed, and requirement status.
View SubprocessorsSystem Status
Current operational status of API, booking, email, AI, and database services for the demo environment.
View Status